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Technology Management
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Visibility, Automation & Control
An effective technology management strategy requires the right, people, tools and expertise which together delivers visibility, automation and control of your IT environment. The provision of stable platforms is usually underpinned by sound disciplines such as standardisation and effective technology management capabilities. This includes centralised inventory, management reporting and remote control, as well as automated SOE image, software and patch deployment. Q-Armada has extensive knowledge and experience with the technology and business processes required to deliver these capabilities. Q-Armada offers services that assist you in the following areas:
Discovery & Inventory
You need to “know what you have” so you can “manage what you know”. Q-Armada’s discovery and inventory related services ensure that you can discover all your connected IP devices simply and quickly. Whether you need basic or detailed hardware and software information, Q-Armada services deliver the information you need at the time you need it.
Standard Operating Environment (SOE) Development, Deployment & Maintenance
Q-Armada provides services and expertise to the market in the SOE image creation, deployment and maintenance area. Q-Armada’s services help you establish and maintain solutions that allow you to quickly and efficiently image new computers and reimage existing computers including data and user personality migration. By engaging
Q-Armada on your SOE development, deployment or maintenance initiatives you can depend on the provision of a sound and stable hardware independent SOE image that is well designed, documented and flexible. With version control mechanisms incorporated you can effectively track, support and report on your fleet at all times.
Application Packaging
Packaging your organisation’s standard software ensures each and every install is as per your defined standards, efficient and repeatable. Standardising what software is installed and how it is installed is a critical factor in providing excellent IT services to your users, significantly improves service levels and support capabilities as well as providing you with better overall control over your software licensing.
Software Management
Due to the significance of software management to all organisations Q-Armada has a number of solutions in this growing area of technology management. These solutions include visibility to software inventory, usage, definitive software library (DSL), software catalogue, intelligent software delivery methods (including a self-server software portal) and software license management and compliance.
Patch Management
As a key component of a sound security strategy, Patch Management is critical to ensuring that your operating systems and applications are secure at all times. It is a cyclic discipline and vigilance is required at every step.
Q-Armada’s Patch Management Services deliver a centralised, structured and effective patch management capability. This provides you with visibility to your fleet status and all vulnerabilities and facilitates the delivery of appropriate patches to affected systems within your environment. A sound patch management capability protects against external threats and provides you with "piece of mind" ensuring that loss of critical data and costly disruptions are avoided.
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