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Quality
Integrity
People
Process
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Asset Management
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Configure, Track and Manage
Gaining control of your asset base is a fundamental step to establishing a well organised and functional IT environment. Without visibility and control of your IT assets, meeting the demands of your internal or external customers becomes very difficult. Q-Armada help you lay the foundations for asset management best practices by enabling the following elements:
Business Process Service
As recognised by market leaders across the world, establishing best practice IT management disciplines requires both intelligent technology and effective business processes. Far too often, technology is seen as the answer, when in itself it is not a solution to business needs. Q-Armada understands that technology needs to be integrated with business processes to achieve your stated objectives, and this approach underpins all our services.
Configuration Management Database (CMDB)
A configuration management database is an information repository where you record and manage a variety of information on all your IT assets, resources, and services (configuration items). A CMDB allows you to establish the relationships between these CI’s and facilitates the mapping of organisational structures (cost centre, department, location, etc…). This delivers meaningful information and reporting for all stakeholders within your organisation.
Asset Management Fundamentals
Effective identification and tracking of your assets is fundamental to establishing sound asset management practices within your organisation. Q-Armada services are designed to assist you with the financial and logistical aspects of managing your assets throughout their lifecycle. From request to disposal, we fine-tune your asset management system to support with your business processes.
Contract Management
Q-Armada provides services that facilitate the effective management of any contractual agreement. When managing contracts and agreements relating to hardware, software, service levels, support or any contract type, understanding and managing the entitlements, obligations, timeframes, supplier relationships, terms and conditions is critical to your success.
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